What's new on CloudTalk

Remote ready call center software in cloud

Improvement
September 30, 2021

Contact List loading speed improved

Having trouble loading millions of contacts in your calling apps? We've revisited our Contact Lists and are proud to say they now load up to 4 times faster! 🏎️

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Improvement
September 13, 2021

Add call information in Zendesk as internal notes

Before, call notes, call tags, and CloudTalk contact & recording links were added as messages. Now, you can add them as an internal note on the Zendesk ticket.

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Improvement
September 06, 2021

Faster Salesforce Synchronization

Your team relies on your CloudTalk and Salesforce to make the qualification process fast and easy. You need to close deals fast! Now, your team can concentrate on qualifying leads, not merging them, because CloudTalk will keep them updated 3x faster.

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Improvement
August 26, 2021

Faster HubSpot Synchronization

Your team closes deals fast, so your software suite needs to move even faster. That's why we doubled the synchronization speed for your HubSpot contacts and leads. Import tens of thousands of leads every day and rest easy because CloudTalk with match every call for a seamless lead qualification experience.

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Improvement
August 09, 2021

Intercom notes for CloudTalk links

Export your calls' CloudTalk recording and contact links in a conversation note instead of adding them to a conversation message.

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Improvement
August 03, 2021

Option 'More'

Looking for a cleaner and more functional CloudTalk Phone menu bar? You got it! We have refreshed our menu bar by creating the More button and moving Settings and Smart Dialer there to make things more organised. Also, Voice Setting as well as Keyboard Shortcuts have been moved under Settings. We hope that we have created a more compact and cleaner interface for you and your agents.

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